Board Chair | Leadership, Governance and Organisational Transformation
Jacqueline A. Hinds is an experienced Trustee with a strong track record of board service across the healthcare, education, public, and now the charitable sector. She brings strategic insight, values-led governance, and deep expertise in leadership development, organisational transformation, and cultural change.
As Founder of Wilson Hinds Consulting, Jacqueline is a Certified Emotional Intelligence Coach, Master Trainer for the Certified EISAP2.0™ Practitioner Programme, and an established leadership consultant. She is particularly recognised for supporting boards and senior leadership teams through periods of complexity, including post-merger integration, organisational restructuring, and cultural renewal, with a focus on strengthening governance effectiveness and board dynamics.
With over 30 years’ experience as a Human Resource Development Specialist, Jacqueline designs and oversees bespoke initiatives that embed emotional intelligence and intercultural competencies as core organisational capabilities. Her work is informed by advanced assessment frameworks, including ESAP2.0™, EQ-i®2.0 and EQ360® Leadership assessments, enabling evidence-based oversight of leadership capability, risk, and organisational health. Jacqueline is the creator of the Multilateral Approach to Emotional IntelligenceTM (MAEI) model, an integrative framework combining Emotional Intelligence (EQ), Cultural Intelligence (CQ), Spiritual Intelligence (SQ), and Emotional Resilience (ER). This approach has been applied across corporate, healthcare, and social care environments, including specialist contexts such as Dementia Care Management, supporting sustainable change and improved outcomes.
Her governance experience is complemented by a strong commitment to safeguarding, social justice, and public accountability. Jacqueline has served as a Domestic Abuse Scrutiny Panel Member with the British Transport Police and, as an Expert Panel Member. Now an Accredited Chair for Domestic Abuse Related Death Reviews (DARDR), Jacqueline contributes independent challenge, assurance and intercultural competencies, context and nuances that are frequently omitted from these reviews. Jacqueline has recently stepped down from being a Senior Selection Assessor with the College of Policing, supporting senior leadership recruitment, standards and ethical practice; which will enable her to focus fully on her role within the domestic homicide, abuse and violence arena.
Currently, Jacqueline serves as Chair of the Board of Trustees for PLIAS Resettlement and as a Trustee of the Manchester Academy Community Research and Training Institute (MaCTRI). She also leads her Women of Faith Programme and Retreat, an inclusive initiative that brings together women from all faiths and backgrounds to foster fellowship, personal growth, healing, and empowerment. Through this programme, Jacqueline creates safe and supportive spaces where women can develop their leadership potential, build resilience, enhance their skills, and navigate personal and professional challenges with confidence.
As a Trustee, Jacqueline is known for her strategic thinking, independent judgement, and ability to strengthen board effectiveness, ensuring organisations remain mission-focused, well-governed, and responsive to the communities they serve. She is currently undertaking studies to attain her PhD