Empowering and protecting Black, Asian and minority ethnic women and girls in North & West London by providing culturally informed, trauma-aware support that helps women and girls move from crisis to confidence safely, privately and with dignity.
The Phoenix (P&ACT) and City Bridge Foundation Projects offer free, confidential and non-judgemental service dedicated to ending violence, exploitation and harmful practices affecting Black, Asian and minority ethnic women and girls.
Our outreach support and services cover the following boroughs:
Barnet | Brent | Ealing | Harrow | Hammersmith & Fulham
We understand the cultural, family and community pressures that can make speaking out difficult. You are not alone, we are here to help.
We offer:
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Dedicated Casework Support
One-to-one, personalised support with a specialist caseworker who listens, guides and helps you plan your next steps.
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Legal Rights & Practical Advice
Clear, accessible information on:
housing immigration safety planning relationships community support options -
Advocacy & Accompaniment
We can attend police appointments, housing meetings, GP visits or other services with you so you never have to face them alone.
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Women’s & Girls’ Support Groups
Safe, culturally aware spaces to connect, learn and grow together.
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Workshops & Community Education
We Deliver Sessions On:
- domestic and sexual violence
- honour-based abuse
- harmful practices
- faith and forced marriage
- FGM
- healthy relationships
These workshops help raise awareness, promote safety, and support long-term community change.
How to apply
Self-Referrals
Women and girls can contact us directly. Friends or family members can also refer someone with their consent.
Professional Referrals
Agencies and organisations can submit a referral form.
How to Apply:
Please use the button below to complete the referral form
“I didn’t know where to turn. My caseworker walked every step with me until I was safe”
Young woman, 19
“Phoenix helped me rebuild my confidence. I finally felt heard, understood and supported.”
Service user
Project Stats
300
+
Women and girls supported last year
90
%
Reported improved emotional wellbeing
75
%
Felt safer within 3 months
100
%
Of participants said they would recommend the service
Project Partners
Frequently asked questions
Is the service really confidential?
Yes. We only share information if there is a serious risk of harm or if you request it.
I’m not sure if what I’m experiencing is abuse. Can I still contact you?
Absolutely. You do not need to have “proof”. If something feels wrong, we can help you talk it through.
Do I have to report to the police?
No, that is your choice. We will never pressure you.
What if English isn’t my first language?
We can arrange an interpreter or use a safe communication method that works best for you.