Empowering and protecting Black, Asian and minority ethnic women and girls in North & West London
To provide culturally informed, trauma-aware support that helps women and girls move from crisis to confidence safely, privately and with dignity.
The Phoenix (P&Act) Project offers a free, confidential and non-judgemental service dedicated to ending violence, exploitation and harmful practices affecting Black, Asian and minority ethnic women and girls.
We understand the cultural, family and community pressures that can make speaking out difficult. You are not alone, we are here to help.
We offer:
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Dedicated Casework Support
One-to-one, personalised support with a specialist caseworker who listens, guides and helps you plan your next steps.
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Legal Rights & Practical Advice
Clear, accessible information on:
housing immigration safety planning relationships community support options -
Advocacy & Accompaniment
We can attend police appointments, housing meetings, GP visits or other services with you so you never have to face them alone.
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Women’s & Girls’ Support Groups
Safe, culturally aware spaces to connect, learn and grow together.
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Workshops & Community Education
We deliver sessions on:
- domestic and sexual violence
- honour-based abuse
- harmful practices
- faith and forced marriage
- FGM
- healthy relationships
These workshops help raise awareness, promote safety, and support long-term community change.
How to apply
Self-Referrals
Women and girls can contact us directly. Friends or family members can also refer someone with their consent.
Professional Referrals
Agencies and organisations can submit a referral form.
How to Apply:
Please use the button below to complete the referral form
“I didn’t know where to turn. My caseworker walked every step with me until I was safe”
Young woman, 19
“Phoenix helped me rebuild my confidence. I finally felt heard, understood and supported.”
Service user
Project Stats
300
+
Women and girls supported last year
90
%
Reported improved emotional wellbeing
75
%
Felt safer within 3 months
100
%
Of participants said they would recommend the service
Project Partners
Frequently asked questions
Is the service really confidential?
Yes. We only share information if there is a serious risk of harm or if you request it.
I’m not sure if what I’m experiencing is abuse. Can I still contact you?
Absolutely. You do not need to have “proof”. If something feels wrong, we can help you talk it through.
Do I have to report to the police?
No, that is your choice. We will never pressure you.
What if English isn’t my first language?
We can arrange an interpreter or use a safe communication method that works best for you.