About PLIAS Resettlement

Changing lives. Strengthening communities. Reducing re-offending

Our Mission & Vision

PLIAS Resettlement is a community-based not-for-profit organisation and registered charity supporting people who have been involved in the criminal justice system, women affected by domestic violence, young people who may be at risk, and individuals impacted by crime.

Our mission is to reduce re-offending and break cycles of harm by providing tailored guidance, practical support, and access to positive opportunities. We aim to improve life chances, strengthen wellbeing, and help individuals build safer, more stable futures across North and West London.
Our vision is to create safer, stronger communities where people can rebuild their lives, overcome disadvantages, and access the support they need to thrive.

We work in partnership with individuals, families, community organisations and local authorities to reduce harm, improve social inclusion and ensure that people regardless of their past or circumstances have hope and opportunities for positive change.

PLIAS Resettlement was formed in September 2004 and was officially established in December 2005. Our main objective from the very beginning has been to provide numerous services, primarily targeting offenders and ex-offenders, in order to support their re-reintegration back into society. PLIAS Resettlement evolved from several years of debate about crime, victims of crime, perpetrators and the life-long cycle of re-offending.

We support:

  • Ex-offenders
  • People at risk of offending
  • Victims of crime
  • People at risk of becoming victims
  • We work with both adults and young people aged 16 and above.

While our core work is with adult ex-offenders, we are also developing a number of youth projects as part of our commitment to crime prevention.

Our Future

We are committed to working with partners and stakeholders to identify and bridge gaps in services in other locations in the United Kingdom.

Charity number
PLIAS Resettlement Ltd is a registered charity no. 1119468 and a company limited by guarantee, registered in England no. 5644439

Our Team

At PLIAS Resettlement, our greatest strength lies in the people who make our mission possible. Driven by compassion, expertise, and commitment, our team bridges the gap between justice and opportunity.

Each member brings unique experience in areas such as rehabilitation, mental health support, education, employment services, and community outreach. United by the belief that everyone has the potential to rebuild their lives, we collaborate to deliver tailored support — from prison to community, from vulnerability to empowerment.

Get to know the individuals behind our work: the faces leading our services, the voices guiding our vision, and the hearts dedicating themselves to change.

Together, we are PLIAS — transforming lives through support, respect, and renewed hope.

Director

Norma Hoyte

Norma is a is a founding member of PLIAS Resettlement. Norma has played a significant and prominent role in the strategic development and growth of the organisation.

Norma has over 20 years’ experience of working in local government bringing together experience from a broad spectrum of areas, with particular emphasis of actively promoting measures which reduces inequalities between sections of the local community. She has worked closely with the voluntary and community sector and has developed and coordinated various activities, working closely from Government offices to ensure that BAME voluntary organisations are included in participation, representation and consultation.

Norma worked for various local authorities which includes Brent, Waltham Forest and Watford. She was a member of the Baroness Young and David Lammy Reviews and a member of the Ministry of Justice Advisory Board on Female Offenders. She served as a Board Member of Clinks an infrastructure organisation which represents and campaigns for the voluntary sector working with offenders and worked on Clinks’ Race for Justice Campaign to comprehensively help ex-offenders and ex-prisoners become active and legal participants in society.

Norma has a First-Class BA (Hons) Degree in Criminology and was awarded The Tony Rhodes award by the Health and Social Sciences Faculty for the best overall performance in Community Management – University of Bedfordshire

Director

Tom Chandler

Tom played a significant role in the operational development and growth of the organisation. He worked jointly with Norma in the area of policy and funding and has jointly written policies and procedures to ensure that the organisation meet its legal and statutory obligation.

Tom was elected as a Local Strategic Partnership (LSP) representative for the voluntary and community sector and sits on the Crime Prevention thematic group. The aim of his appointment was to represent the views and ideas of the wider local community and voluntary sector on issues pertaining to crime and crime prevention at a strategic level.

Tom is experienced in project and business management, marketing and training and has worked in both the private and voluntary sector. Tom has a BA Honours degree in Criminology and Criminal Justice and a member of the British Society of Criminology.

Chair

Jacqueline A. Hinds

Jacqueline A. Hinds is a Certified Emotional Intelligence Specialist with over 30 years of knowledge, skills, and expertise working within key corporate, healthcare, public and third sector organisations. Jacqueline is multifaceted working across a range of areas within Leadership as well as projects pertaining to The Phoenix Project (P&ACT), stepping up against domestic abuse in churches and supporting domestic abuse and violence against women and young girls. She is currently an expert panel member working on domestic homicide reviews. She been involved in Women’s Ministries for many years and has been regularly delivering her Women of Faith Programme and other workshops/seminars to women in the community and church women’s ministry leads, disseminating her specialism in Emotional and Spiritual Intelligence as part of their development and upskill, whilst they fellowship, network and support one another along their respective Faith journeys.

Treasurer / Trustee

Dun Kuti

A finance professional with over 30 years’ experience in the corporate and charity sector. She is a Chartered Accountant (FCCA) and also a member of the Chartered Institute of Securities and Investment. Currently the Head of Finance at Community Action Sutton, a charity which provides infrastructure, capacity building support and voice to VCSEs in the London Borough of Sutton. Dun is passionate about equality, social justice, and financial sustainability of VCSE organisations and is pleased she has the opportunity to make a positive contribution to the amazing work PLIAS does.

Board Secretary / Trustee

Kirsty Atek

Kirsty Atek is a community-driven individual who actively participates in local initiatives and volunteers regularly. With her extensive experience in customer service and fundraising, she brings her valuable skills to the team to achieve organisational goals.

Trustee

Sean Pascal

Trustee

Judith Davis

How To Find Us

You can find us on the Charity Commission website here

Registered office
PLIAS Resettlement
Unit 12, Bridge Park Complex
Harrow Road
Brentfield
London
NW10 ORG

Be part of the change

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help us create safer and stronger communities.